Vitacost Review: An Existing Customer’s Opinion

Last updated on July 29th, 2016

We love health foods, vitamins, spices, and essential oils. Our greatest love though, is coconut oil. Coconut oil is good for eating as well as an unexpectedly beneficial part of a hygiene regimen. Coconut oil is not only crazy good for your internal body, but also for your hair and skin as well.

Only problem? Coconut oil is expensive! Even Amazon sells it for way more than they should.

Vitacost has their own brand of products that are often cheaper than the rest, and the quality is great. As an added bonus, they run fantastic sales on an ongoing basis.

vitacostVitacost Review and Benefits

1. $10 new member signup offer:

If you’re a new member, Vitacost will give you $10 just for signing up! Membership is free of course.

To earn your $10 signup bonus, sign up here

The $10 off is applied to your first purchase. If you combine it with sale items and their free shipping, it’s a great deal.

If you’re already a member of Vitacost, you’ve got three options:

  • Sign up for a new account to get $10 free using the link above.
  • Keep reading and find out some cool features you might not know about.
  • Go ahead and get your shop on.

2.  Competitive prices:

We use Vitacost for a lot of things because it is cheaper than other similar companies. They also offer monthly BOGO or % off deals. In almost any given month, you can find items discounted.

3. Refer a friend offer:

If you’re a member, you can send links to your friends. If they sign up, you get $10 more and so do they. Cha-ching!

4. Set and Save discount:

This is an option that will save you more money at checkout. They offer an additional 10% off if you subscribe to Set and Save for certain items enrolled in the program, it will automatically re-order the product at a set date. We use set and save and then remove it a few days after getting the product in the mail so it doesn’t reorder the item when we don’t need it or it’s not on sale.

5. Free shipping on orders over $25:

This might sound like a lot of money when you’re talking about vitamins and such, but if you are smart and buy in bulk like we do, then that free shipping is yours for the taking.

Currently, they offer free shipping on orders over $25 if you are buying everything by Vitacost’s own brand. Other brands require a $49 purchase before you’ll receive free shipping.

6. Great (Really Great) customer service:

 In reference to #4 above, on one of our orders of vitamins we forgot to remove the Set and Save option. So, Jacob called Vitacost and they told us they have a Set and Save policy. Once a year, if you forget to remove a Set and Save, they have a once per year special policy. they don’t charge you for the items and you get to keep them. Now THAT is great customer service. You can call them on the phone  or pick the ever popular live chat option for all your customer service needs.

 7. Easy to use website:

Vitacost has a compare button in the top left corner of each item’s box. If you click the “compare” box on two or more different items, then scroll to the bottom left of the page and click the grey “compare” button, you’ll see something like this:


This allows you to look at two similar products and compare them for quality and price. The compare option lets you see ingredients, weight, and the overall reviews, just to name a few.

This tool is also very helpful if you don’t want to forget items that you want while you browse, but also don’t want to add them to your cart. The compare option is a great place to keep all your maybes.

8. Other small benefits of Vitacost:

  • Freebies: you can try a small amount of items for free. They do charge shipping for these single items though, so make sure you only put them in your cart when you’ve spent over $49.

Besides all these monetary benefits of shopping at Vitacost, they also have a health and fitness blog full of insightful articles, videos, and recipes written by a range of people from a stay at home mom, to a chef, to a doctor.

To earn you $10 signup bonus, sign up here

Or if you are an existing customer, you can start saving here -> Vitacost Portal

That concludes our Vitacost review. Have you used Vitacost?

    • JY
    • May 1, 2017

    I’ve been using Vitacost for a couple years and I do not know about the freebies. How does that work?

    • C Hebert
    • February 11, 2017

    If you use Set & Save do they charge shipping?

    • Jennifer
    • June 25, 2015

    I went to the site and placed essential oils in cart that I was preparing to purchase from Amazon. I got the 12% discount but can’t find my $10.00 sign up bonus.

    • Sue
    • April 29, 2015

    I have been using Vitacost for almost 3 years. Fabulous customer service, great products (esp. coconut oil and honey) great prices…….I have purchased vitamins, herbs and getting ready to purchase a variety of essential oils. Once they doubled shipped an order and when I contacted CS to find out the return procedure I was told to keep it. It wasn’t a small order either. Once without realizing I hit the automatic monthly send button and again I was told to keep it. I learned about Vitacost from an employee (secretly) at Chamberlains Health Food Store and it has saved me so much money, time and hassle. Once a rep. chatted with me for about an hour on different products. No where in a health food store will you get that kind of service. The best company I have ever done business with.

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    • Coconut
    • May 15, 2014

    Wow, thank you so much for posting this! It is gonna help when I get Coconut Oil online! So Great!

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  5. Reply

    I was just wondering if you have compared Vitacost to Puritans Pride. I think that the Puritans Pride products are of good quality. I’m not advertising for Puritans Pride but would like your input on this.

      • Jacob
      • January 30, 2014

      Hi Steven, I haven’t heard much about them but just check it out. Thanks for sharing about them!
      I looked at pricing for organic EV coconut oil at each, and Vitacost is cheaper. Omega 3 Fish oil pills seemed to slightly favor Vitacost as well. And it seems to me that you actually have to purchase in sets of 5 at Puritans to get a reasonable deal. Even then, some items are higher priced. Plus, I often don’t want to purchase bulk sets of 5, which results in higher prices from what I can tell there.

    • E.M.
    • January 27, 2014

    I can’t believe I haven’t heard of this before. I’ll have to check it out. The closest health stores are about 20-25 minutes away, and I’ve been looking to purchase more things online to avoid the trip. Thanks for the review!

    • Reply

      Yes, Vitacost is awesome. Good luck with your healthy purchases!

    • MD
    • January 27, 2014

    Thanks for the review. I guess it might be working out cheaper with gas savings on driving, time savings from going to the store, periodic sale offers and Set and Save discount, but for products with a long shelf life and if Costco is close-by, Costco works out cheaper for Coconut oil and some other products that we use.

      • Jacob
      • January 28, 2014

      We aren’t members of Costco, so I can’t say for sure either way. I’d love to do an analysis of each after factoring in Costco membership, quality, drive time, and gas. It’s hard to beat the Vitacost deals if you wait until they go on sale, then combine the set & save, $10 free, free shipping, etc. It was the cheapest we found for extra virgin organic coconut oil. Oh, and thanks for commenting!

    • Brian
    • January 27, 2014

    I had never heard of this website, but I will check it out. I probably won’t use it because we have a great local health food store that’s costs are very reasonable and I am supporting a couple of my friends who own the place. That being said: Coconut oil is AWESOME! I highly recommend everyone add some of it to their diet.

      • Teresa
      • January 24, 2016

      Brian my local health food store had never heard of Vitacost. When I showed them the website and price list in person some of Vitacost’s prices were cheaper than their supplier’s cost. It’s a fantastic company for personal service, quality, price and selection.

    • Reply

      Yes, everyone should add coconut oil to their diet and swap it out for chemical laden hand lotion or chap stick in the winter!


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